499brt Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between 499brt ("Platform", "we", "us") and the user ("you", "member"). These Terms apply to the website https://499brt.cam, all associated services, gaming services, and promotional offers.

499brt is an online betting and casino platform that provides an entertaining gaming experience for Bangladeshi users. All our services are secured using SSL encryption technology and operated on the basis of fair play principles.

These Terms are written in Bengali. In the event of any ambiguity, the Bengali version shall be considered final.

2 Eligibility and Age Requirement

The following eligibility requirements must be met to register and use services on the 499brt platform:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You must have a valid national identity card or passport.
• You must have a valid mobile number registered in Bangladesh.
• You must be mentally competent and capable of making your own decisions.

Any funds deposited by a minor will be confiscated and their account will be permanently closed.

3 Account Registration and Management

3.1 Registration Process

To create an account on 499brt, you must provide accurate and complete information. We reserve the right to cancel an account registered with false or incorrect information. Each individual may create only one account.

3.2 Account Security

You are solely responsible for keeping your account login details (username and password) fully confidential. Transferring or renting your account to anyone else is strictly prohibited. Full responsibility for any activity carried out from the account lies with the account holder.

3.3 One Account Policy

If the same person operates multiple accounts, all accounts will be cancelled and all deposited and won funds may be forfeited.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

Funds can be deposited on the 499brt platform through popular mobile banking services in Bangladesh. The minimum deposit amount is ৳200. Accepted deposit methods are:

• bKash
• Nagad
• Rocket
• Upay

Deposited funds will be reflected in the account after successful verification. It is recommended to keep proof of deposit transactions.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 15 minutes and 2 hours to process. Withdrawals can only be made using the same registered method and under the same name.

4.3 Cancellation Policy

Once deposited funds have been used in gaming, they are generally non-refundable. In special circumstances, please contact our customer support.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a bonus of ৳1,000, making the total balance ৳2,000. A 25x wagering requirement must be met before this bonus can be withdrawn.

5.2 General Bonus Terms

• Each bonus offer has its own validity period and terms.
• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be met.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• We reserve the right to cancel a bonus if abuse is suspected.
• Please read the full terms of the specific offer before claiming any bonus.

5.3 VIP Program

The 499brt VIP Program has three tiers:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

You can gradually move up to higher tiers through regular and active gaming activity. The benefits and terms of each tier may differ.

6 Gaming Rules

6.1 General Gaming Policy

On the 499brt platform, the results of all games are determined by Random Number Generator (RNG) technology, which ensures fair play. There is no way to influence the outcome of any game.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed during gameplay. It is not possible to exceed these limits.

6.3 Technical Issues

If a game is interrupted due to a lost internet connection or technical error, our system automatically records the state of the game. Please contact customer support if needed.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and forfeiture of winnings:

• Operating multiple accounts.
• Misuse of bonus funds or bonus hijacking.
• Any form of cheating or fraudulent activity.
• Playing games using automated software or bots.
• Attempting to exploit system vulnerabilities for an advantage.
• Harassing or insulting other users.
• Money laundering or conducting illegal financial activities.
• Selling or transferring an account to a third party.

8 Account Suspension and Closure

8.1 Platform Rights

499brt reserves the right to suspend or close an account without prior notice in the following circumstances:

• In proven cases of violation of the Terms.
• In cases of suspicious or fraudulent activity.
• In cases of failure in the verification process.
• When required to comply with legal or regulatory directives.

8.2 Member Rights

You may voluntarily close your account at any time by contacting our customer support. Any outstanding withdrawable balance will be paid out before the account is closed.

9 Limitation of Liability

499brt is not liable for:

• Losses caused by a user's internet connection problems.
• Delays or errors in third-party payment services.
• Losses resulting from a user's own negligence or mistakes.
• Unexpected technical failures.

Gaming is a form of entertainment. Users are fully responsible for any financial losses. We encourage everyone to follow responsible gaming practices.

10 Privacy and Data Protection

We place the highest importance on protecting your personal information. Please read our Privacy Policy for full details on how we collect, use, and protect your data.

We use SSL encryption technology and do not sell your personal information to any third party. Your financial information is always kept secure.

11 Dispute Resolution

If you have a dispute or complaint, please contact our customer support first. We aim to provide an initial response within 48 hours.

In resolving disputes, the data and logs stored in the 499brt system will be considered final evidence.

• Submit your complaint to customer support (live chat or email).
• Attach the necessary information and evidence.
• Our team will verify and provide a resolution.

12 Changes to Terms

499brt reserves the right to change, amend, or update these Terms at any time. For significant changes, a notice will be sent to the registered email or posted on the platform.

If you continue to use the platform after updated terms are published, you will be considered to have automatically accepted the new terms. We therefore recommend reviewing this page regularly.

13 Contact

For any questions or clarifications regarding these Terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali is available on the platform.

For more information, visit our FAQ page or read the Responsible Gaming policy.